Universal Banker - Lincoln Savings Bank - Ingersoll Ave.
Job Responsibilities:
- Has the flexibility to travel between branches to assist as needed.
- Pulls and balances a teller drawer daily, balances the vault, coin machine, and ATM.
- Responsible for the completion of batching and scanning of teller work through the Branch Capture System.
- Processes customer transaction with accuracy, and professionalism, while keeping a high level of customer service.
- Answers complex client inquiries regarding interest rates, service charges, and account transactions while complying with disclosure requirements, regulations, and consumer privacy policies.
- Accurately open all consumer deposit accounts.
- Cross sell to referral partners when appropriate; completes client follow ups as needed.
- Answers calls, takes messages, provides clients with accurate information, and directs client questions when appropriate.
- Serves as a resource for training.
- Complies with internal controls, operational procedures and risk management policies.
- Represents Lincoln Savings Bank in a positive light in all professional duties. Including participating in civic, community, and networking events to cultivate productive relationships for Lincoln Savings Bank.
- Performs other duties and responsibilities as defined by Management.
- Excellent customer service skills
- Strong organizational skills
- Detail oriented
- High degree of accuracy
- Highschool diploma or equivalent required
- Experience in Customer Service
- Prior cash handling experience
- Ability to obtain Nationwide Multistate Licensing System (NMLS)